Requirements
- I have a laptop or desktop computer. (Tablets, smartphones, and Microsoft Surface devices are not supported.)
- I can see and hear the test stream on this page.
- My internet connection download speed is at least 5 Mbps.
- My browser is up-to-date (Chrome (recommended) / Firefox / Safari).
- My operating system (OS) is up-to-date (Windows / Mac).
- My microphone and webcam work.
Troubleshooting
- I have closed other windows and apps.
- I have cleared my browser’s cache.
- I have disabled pop-up blockers and ad blockers.
- I have tried a different supported browser.
- I have used the “Online Course Tech Support” link in Canvas to chat with support.